Eber is a pre-approved Productivity Solutions Grant (PSG) solution under Singapore's IMDA SMEs Go Digital programme — helping F&B, retail, and service businesses digitise their customer retention strategy with grant funding.
The Productivity Solutions Grant (PSG) is a Singapore government initiative administered by Enterprise Singapore and supported by IMDA's SMEs Go Digital programme. It helps local SMEs adopt pre-approved IT solutions and digital tools to improve business processes and productivity.
For F&B, retail, and service businesses, PSG covers customer retention solutions — letting you launch a professional customer retention platform at a fraction of the cost, with up to 50% of qualifying costs subsidised.
Eber Customer Retention Platform is one of the pre-approved solutions under the programme, meaning you can apply for the grant directly and deploy Eber after approval — no need to justify the solution's eligibility yourself.
Eber gives F&B, retail, and service businesses everything they need to engage customers, build loyalty, and generate repeat sales — all in one pre-approved platform.
Run points-based, tier, or cashback programmes. Manage member profiles, segments, and purchase history from a single dashboard designed for retail and F&B operators.
Send personalised SMS, email, and push campaigns to the right customers at the right time — win-back lapsed members, reward top spenders, and drive repeat visits automatically.
Give members a branded digital portal and app experience to check their points balance, redeem rewards, and view their transaction history — no paper cards required.
Understand which customers are at risk of churning, which campaigns drive the most ROI, and how your customer retention is performing — with dashboards built for business owners.
Connect Eber with your existing POS, e-commerce, or reservation system — including Zeoniq, Eats365, AppPOS, Shopify, and 80+ more — so loyalty works across every touchpoint.
ISO 27001 certified, PDPA compliant, and hosted on AWS infrastructure — so your customer data is protected to the standard Singapore businesses expect and regulators require.
The application is straightforward — Eber's team will guide you through each step and prepare the quotation you need to submit via the Business Grants Portal.
Fill in the contact form below or reach out to our Singapore team. We'll understand your business needs, walk you through the Eber platform, and prepare a formal quotation for your PSG application.
Once you've agreed on the right Eber package for your business, Eber will issue an official quotation — the document you'll need to attach to your grant application.
Apply at businessgrants.gov.sg using your Corppass account. Select Eber as your pre-approved solution and attach the quotation. Do not sign any contract or make any payment before approval is received.
Enterprise Singapore typically processes PSG applications within 4–6 weeks. You'll receive an approval notification via the Business Grants Portal once your application is successful.
After approval, sign the agreement with Eber and begin onboarding. Our implementation team will set up your customer retention platform, train your staff, and get you live — typically within weeks.
Typical end-to-end timeline: From your first conversation with Eber to going live is usually 8–10 weeks, including grant approval time. Start now to get up and running before your next peak season.
Fill the form below. We'll prepare your quotation, guide you through the grant application, and get your customer retention platform live — at up to 50% less cost.
